Terms of Service
The terms for our hosting, domain, email and VPS services: billing, renewals, refunds, backups and acceptable use.
Legal
Legal Documents
The agreements and policies that apply to services from Credible Brands, including Credible Host. Read them online or download the signed-off PDF versions.
Privacy Policy
How we collect, use and protect your personal information, and how to exercise your rights.
Data Processing Agreement
How we process personal data you store on our services, under the Cyber and Data Protection Act [Chapter 12:07].
Service Level Agreement
Our 99.9% uptime commitment, support response times, maintenance windows and service credits.
ZISPA Terms
Rules for registering .co.zw and other .zw domains, including the ZISPA terms and conditions.
Cyber and Data Protection Act
The full text of the Cyber and Data Protection Act [Chapter 12:07], which governs how personal data is handled in Zimbabwe.
Questions about these documents? Email hello@credible.co.zw, or our Data Protection Officer at dpo@crediblebrands.co.zw.
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